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SaleFREQUENTLY ASKED QUESTIONS
Quick and easy answers to common questions without the need for further research or inquiry.
At Cherry Pink, we understand that customers may have questions about our products, services, and policies. That’s why we have created a comprehensive list of Frequently Asked Questions to address common concerns and inquiries that our customers may have. We regularly update our Frequently Asked Questions to ensure that they are accurate and up-to-date.
We believe that providing clear and concise answers to common questions is essential to building trust and establishing a positive relationship with our customers. If you have a question that is not answered in our Frequently Asked Questions, please don’t hesitate to contact us.
You can contact us by email at customerservice@cherrypink.ie by phone at 0402 23999 or 085 850 9995, or by using our live chat or contact form here. Our customer service team is always happy to assist you with any questions or concerns you may have.
We’re Here To Help
Q. How can I pay for my order?
A. You can pay for your order by credit card, debit card or PayPal. For more information on payment options click here. https://cherrypink.ie/payment-options.
When you are at the checkout, choose your preferred payment method and follow the step-by-step instructions.
Q. What will it say on my card statement?
A. Ordering from CherryPink.ie is discreet. Your credit card or bank statement will show a charge to WNG LTD
Q. Will my order be in plain packaging?
A. All our orders in plain packaging. The return address will be WNG LTD so there is no reason anyone will know what is in the parcel but you.
Q. I didn't receive a confirmation email?
A. If you have not received an order confirmation email please check you entered the right email address, then check your spam folder. If you are still concerned call us and we will investigate.
Q. Do I have to order online?
A. No, you can call us on +353 (0) 402 23993 or +353 (0) 85 850 9995 to place your order. You can also arrange to collect directly from us.
Q. What is the delivery fee?
A. We offer free delivery on all orders of €25 or more. If your order falls below this amount will be shipped with a flat fee of €5. For more information on delivery options click here. https://cherrypink.ie/delivery-information.
Q. Can I return my purchase if I'm not satisfied with it?
A. Yes, Cherry Pink has a You’re Not Happy – We’re Not Happy returns policy. For more information click here. https://cherrypink.ie/returns.
